Terms & Conditions

Terms & Conditions

Last updated: 14 December 2025

1. Scope

These Terms & Conditions apply to all services provided through the website

https://www.watravel.eu

operated by WA Travel.

By using this website or booking services, you agree to these Terms & Conditions.

2. Services Provided

WA Travel provides the following services:

  • Airline ticket booking

  • Hotel reservations

  • Visa assistance services

  • Tour and travel arrangements

WA Travel acts as an intermediary between customers and service providers such as airlines, hotels, tour operators, and visa authorities.

3. Contract Conclusion

A contract is concluded when:

  • A booking request is confirmed by WA Travel, and

  • Payment has been successfully completed

Bookings are subject to availability and confirmation by the respective service provider.

4. Prices and Payments

All prices are displayed in EUR (€) unless stated otherwise.

Prices may include:

  • Service fees

  • Taxes and charges imposed by third parties

Payment must be made using the available payment methods on the website or as agreed individually.

5. Booking Changes and Cancellations

Changes or cancellations are subject to the terms and conditions of the respective airline, hotel, or service provider.

WA Travel is not responsible for fees charged by third parties due to:

  • Cancellations

  • Rebookings

  • No-shows

Service fees charged by WA Travel may be non-refundable.

6. Visa Services

WA Travel provides visa assistance only and does not guarantee visa approval.

Final decisions are made exclusively by:

  • Embassies

  • Consulates

  • Immigration authorities

WA Travel is not liable for rejected or delayed visa applications.

7. Customer Obligations

Customers are responsible for:

  • Providing accurate personal and travel information

  • Ensuring passport validity and required documents

  • Complying with entry, transit, and health regulations

WA Travel is not liable for issues caused by incorrect or incomplete information provided by the customer.

8. Liability

WA Travel is not liable for:

  • Delays, cancellations, or changes by airlines or service providers

  • Loss of baggage or personal items

  • Force majeure events (natural disasters, strikes, pandemics)

Liability is limited to cases of gross negligence or intent as required by Austrian law.

9. Third-Party Services

WA Travel is not responsible for content, services, or availability of third-party websites linked or embedded on this website.

Each provider’s terms and conditions apply.

10. Intellectual Property

All content on this website (texts, images, logos) is protected by copyright.

Unauthorized use, reproduction, or distribution is prohibited.

11. Data Protection

Personal data is processed in accordance with our Privacy Policy (Datenschutzerklärung) and applicable GDPR regulations.

12. Right of Withdrawal

For services related to travel bookings with specific dates, the right of withdrawal does not apply in accordance with §18 FAGG (Austria).

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the Republic of Austria.

Place of jurisdiction is Austria, unless mandatory consumer protection laws provide otherwise.

14. Severability Clause

If any provision of these Terms & Conditions is found invalid, the remaining provisions remain effective.

15. Changes to Terms & Conditions

WA Travel reserves the right to update these Terms & Conditions at any time.

The version published on the website applies.